| Q |
How can I find out what DesignJet belt size I need? |
| A |
The sizes shown in inches relate to the printer's maximum paper width, not the size/length of the belt itself. If you can use a maximum paper width of 24" then this is A1 or D Size, if you can use 36" to 42" this is A0 or E Size.
If you are unsure, please email us with your model number and we will confirm the correct size for you. |
| Q |
Are your HP Fuser Kits genuine HP? |
| A |
Yes, the HP Fuser Kits we offer are genuine HP unless they are marked with the suffix -itz in which case they are our own Rightbrand remanufactured fusers which offer superb value and performance. In either case, they carry a 90-day warranty. |
| Q |
Are your HP Maintenance Kits genuine HP? |
| A |
Yes, the HP Maintenance Kits we offer are genuine HP unless they are marked with the suffix -itz in which case they are our own Rightbrand remanufactured maintenance kits which offer superb value and performance. Everything else in the remanufactured kit is brand new and in either case, they carry a 90-day warranty. |
| Q |
How much is Delivery? |
| A |
Delivery is from £4.95, and is Free for all orders over £300.00 excluding VAT. The price you see is the price you pay, plus VAT of course. There are no hidden charges at our checkout. |
| Q |
Is there a minimum order? |
| A |
No. You can buy just what you need. |
| Q |
Are your DesignJet Parts original HP? |
| A |
Yes. All of our DesignJet Parts are genuine HP and brand new unless stated. |
| Q |
What is in the Printer Roller Kits? |
| A |
Our Printer Roller Kits are like a Maintenance Kit, but without the Fuser. We also add useful extra rollers to combat paper pickup issues. |
| Q |
What is included with your refurbished HP LaserJet Printers? |
| A |
In addition to the 90-Day Parts & Labour Warranty we offer on our refurbished LaserJets, we install a remanufactured fuser, replace the rollers and include a working toner. Everything you need, straight out of the box. |
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